Job Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Duties: - Handle inbound and outbound customer calls professionally and courteously - Address customer inquiries, resolve issues, and provide accurate information - Utilize sales techniques to promote products and services - Perform data entry tasks accurately and efficiently - Communicate effectively with customers through various channels - Analyze customer needs to recommend appropriate solutions Requirements: - Proven experience in customer service or a related field - Excellent phone etiquette and communication skills - Ability to speak English fluently; bilingual in Spanish is a plus - Strong data entry skills with attention to detail - Proficiency in outbound calling techniques - Ability to analyze information and problem-solve effectively Join our team and enjoy competitive pay, opportunities for growth, and a supportive work environment. Apply now to be part of our dedicated customer service team!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Parental leave
Experience level:
- 2 years
- No experience needed
Shift:
Weekly day range:
Work setting:
Work Location: In person