Office Receptionist / Administrative Assistant
We are seeking a front desk receptionist / administrative assistant for a plastic surgeon’s office. This person will be the first point of contact for patients calling the office or visiting in person. Customer service experience, friendliness, a desire to help, and clear communication skills are a must. Professional appearance and demeanor fitting a plastic surgery office is required.
Responsibilities:
· Answer office phone and either direct the caller to the appropriate party or handle the caller’s needs yourself
· Greet patients upon arrival, check them in and obtain ID and insurance information.
· Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
· Collect payment from patients, for office visits, procedures, and surgery
· Schedule new and recurring patients for office appointments
· Maintain a professional and tidy reception area
· Contact insurers to obtain prior authorizations for procedures
· Tidy up the office per opening and closing procedures
Job skills and requirements:
· High school diploma or GED equivalent
· Minimum 2-year experience in customer service
· Prior experience in medical office preferred
· Friendly and outstanding communication skills
· Professional appearance and demeanor
· A desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.
· Computer competence (Mac)
Financial Duties:
Setting:
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Ergonomic Workspace:
Typical end time:
Typical start time:
Work Remotely
Job Type: Full-time
Pay: $16.50 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Computer Skills: 1 year (Preferred)
- Customer Service: 2 years (Required)
Work Location: In person