COMMUNICATIONS SPECIALIST
Job Description
The Communications Associate supports the implementation of the communication strategy, which includes external communications and internal staff communications.
Specific Duties & Responsibilities include (but are not limited to):
External Communications
-
Develop and manage digital calendar for Graham’s social media, digital fundraising campaigns and special events
-
Effectively engage followers on social media via Twitter, Instagram, Facebook, and LinkedIn — produce and manage posts across all channels.
- Write stories of Graham program participants, donors, staff and volunteers for publication
-
In collaboration with Development, Advocacy, and Communications team members, draft, review, edit, and issue email communications
- Maintain and strengthen digital relationships to deepen engagement with potential partners
-
Produce a regular newsletter for external audiences
-
Obtain content for various communications from across Graham, including stories, photos, videos and program updates
-
Maintain photos and videos in an organized, easily searchable, and shareable archive
-
Design and produce marketing materials
-
In collaboration with the Development team, produce donor materials such as slide decks and case statements and an annual impact report.
-
Promote Graham through social media and digital ads
-
Manage Graham’s website by:
-
Establishing a plan for reviewing/updating content on an ongoing basis
-
taking a leadership role in collaboration with other team members on website re-design
-
making ad-hoc updates and managing necessary vendor contracts and relationships
- Create and maintain analytics dashboard (or report) with key communications metrics and industry benchmarks
-
Conduct research and develop recommendations for ways to maintain and improve digital engagement based on best practices
-
Own and disseminate Graham’s brand guidelines and serve as a Graham-wide resource for design advice and access to brand resources
Internal Communications
- Update content on SharePoint to inform staff of internal announcements
-
Share content with Graham staff on child and parent success stories through different communications channels (e.g. email, SharePoint, Currents newsletter)
-
Keep staff informed through different channels (visual emails, newsletters, flyers, SharePoint, etc.) of updates and plans
Perform other tasks, as needed
Qualifications:
- Bachelor’s degree
-
At least 3 years related experience
-
Content development experience
- Demonstrated capacity to engage followers on social media
- Project management experience
-
Facility in learning and using various online platforms for communications (e.g., social media, digital fundraising platforms, Wordpress, SharePoint)
-
Excellent writer and editor
-
Outstanding verbal communication skills
-
Graphic design experience and aptitude
- Meticulous attention to detail
- Eagerness to learn and willingness to jump in and do many types of assignments
- Excellent time management and organizational skills
- Ability to work independently and meet deadlines
- Ability to work collegially with a wide range of people
- Must have a passion for Graham’s mission and pillars
-
Must be willing to travel throughout NYC as needed
Position Type
Full Time
Salary/Compensation
$70,000
**TO APPLY: Complete the online application and upload an updated resume as a WORD or PDF document.