Job Roles and Responsibilities:
1. Attending and maintaining the records of visitors and inquiries over call or on common email.
- Greet visitors/guests professionally; determine the nature and purpose of their visit and direct them to appropriate person, department.
- Arranging inward and outward couriers, Receiving and distributing packages and letters
4. Keeping the reception area neat and clean.
- Answer incoming telephone calls; determine the purpose of callers and forward calls to appropriate personnel and departments.
- Effectively handle customer feedback and complaints
- Providing information about available plots and updating sold out plots in respective venture layouts.
8. Manage office supplies stock and place orders.
9. Organize a filing system for important and confidential company documents.
10. Answer queries by marketing team and clients
- Assist SRGMs in fulfilling their necessary requirements after taking approvals from the reporting supervisor.
- Schedule appointments of clients or SRGMs or any other person with C&MD on priority basis.
- Perform follow-up duties and monitoring the house keeping team to ensure that all duties are successfully carried out.
- Assist clients or SRGMs in filling out any documents like agent application forms, if necessary and ensure that all such documents are confidentially filed.
- Provide support in creating informational documents such as brochures and flyers updated, to provide to the SRGMs as and when required and to attract the new clients.
- Provided support in handling travel arrangements for SRGMs and their team members as and when client visits are planned.
- Coordinating showings with agents and clients as per their respective needs after taking necessary approvals.
- Coordinating and assisting in admin works like repairs, maintenance’s of office equipment’s with respective contractors to complete the work and communicating regularly with contractors about progress on work.
- Any other works as assigned by C&MD or immediate supervisor.
Job Type: Full-time
Pay: $8,000.00 - $15,000.00 per month
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote