Maintenance Technician
Position Summary: The Service Technician is responsible for assisting with oversight of the physical asset and ensuring customer satisfaction. This position will diagnose problems and makes repairs in areas such as HVAC, electrical, plumbing, carpentry, dry wall, interior and exterior structural, appliances, and assist with apartment make-readies along with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Job Functions:
- Uses service request system to schedule and establish priorities with daily assistance from Community Manager.
- Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies, including exterior grounds and common areas of the property.
- Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction.
- The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities.
- Works with the office team when completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are ready to show.
- Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Manager. May assist with repairing hazards.
- Assist with inventory and ordering supplies and may be responsible for pick-up of supplies as needed.
- Other duties as assigned
Required Qualifications/Skills:
- Six months to one-year general maintenance and safety experience
- Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
- Basic computer skills/knowledge required to perform job functions
- Ability to work independently with minimal supervision
- Excellent time management skills; ability to prioritize work functions
- A positive, team-oriented attitude, and ability to work with a diverse group of people and customers
- Required to provide own (industry specific) hand tools
- A valid drivers license and/or reliable transportation required
- Regular attendance, punctuality and dependability required
Desired Qualifications/Skills:
- Six months to one-year general knowledge/experience with all major types of heating and air conditioning
- HVAC certification or ability to obtain
- EPA Certification
- CPO (Certified Pool Operator) or ability to obtain
Work Schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including “on-call” and/or rotating “on-call” responsibilities as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job generally operates in conditions that includes an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32° and above 90° Fahrenheit.
While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18” feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools.
This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles.
The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Professional development assistance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person