Scope
This is a high-energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. We perform body contouring plastic surgery, which includes but is not limited to Brazilian Butt Lifts, Lipo 360, Tummy Tucks and Breast Procedures. The Financing Representative (FRep) will engage in phone inquiries and face-to- face consultations with potential and/or current patients interested in financing their procedures through various finaniging companies we work with.
Position Summary
The FRep will be responsible for meeting or calling clients that have requested our help for financing their procedure and managing patient inquiries, subsequent follow-up in converting patients to surgery. The FRep will work closely with all staff members, in a highly collaborative environment, to ensure that patient needs and practice goals are met.
The FRep must possess a thorough knowledge of the Financing Companies we work with, their services, policies, and more. They must actively answer any questions pertaining to loans, interest and the best options for our patients needs.
Qualifications
- Proficient in English and Spanish
- Knowledgeable in Financing entities such as: Alphaeon, CareCredit, United Credit, Affirm and AfterPay, and more
- 2-4 years of work experience in a plastic surgery or medical office a plus
- Proven track record in meeting and/or exceeding goals
- Proven track record for working as part of a highly collaborative patient management team
- Team player with a positive attitude
- Coachable
- Exceptional written and verbal communication skills
- The ability to listen effectively and understand patient needs
- Excellent interpersonal skills and is energetic, reliable and flexible
- Strong attention to detail, ability to multi-task and very organized
- Ability to provide friendly, timely service to all patients with questions or concerns
- Ability to negotiate internal resources
- Highly computer literate including proficiency in the use of Microsoft Office applications including
Word, Excel, and Power Point
- Position requires a professional demeanor and appearance at all times
Job Type: Full-time
Pay: $39,094.56 - $125,267.21 per year
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Travel requirement:
Work setting:
Experience:
- Loan processing: 2 years (Required)
- English: 5 years (Required)
- Microsoft Excel: 3 years (Required)
- Microsoft Word: 3 years (Required)
Ability to Relocate:
- Miami, FL 33155: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person