Job Title: Front Desk Reception/Scheduler
Company: Cline Orthodontics
Company Description:
Cline Orthodontics is a well-established private orthodontic practice, dedicated to providing exceptional care and creating beautiful smiles for our patients.
Job Overview:
We are seeking a dedicated Front Desk Scheduling Coordinator to join our team. The Front Desk Scheduling Coordinator will be responsible for Patient Check in/out, posting payments, answering multi-line phone, scheduling, coordination with other offices, accounts payable, filing and making patient charts, verifying insurance and ensuring efficient patient flow, and providing excellent customer service.
Duties:
- Help front desk to ensure smooth operations
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and maintain the appointment calendar
- Handle patient inquiries in person, over the phone, and via email
- Process patient check-ins and check-outs accurately
- Maintain electronic medical records and ensure confidentiality in compliance with HIPAA regulations
- Coordinate with clinical staff to optimize patient scheduling
- Assist with insurance verification and billing processes
- Utilize Orthotrac/Carestream software for administrative tasks
- Monitor and maintain office supplies / inventory
- Handle any other administrative tasks as needed
Qualifications:
- Proven experience as a Front Desk Reception/scheduler or similar role in an OFFICE setting
- Knowledge of medical records management, preferably in an orthodontic or dental office
- Familiarity with Orthotrac/Carestream software is a plus
- Strong understanding of phone systems and customer service principles
- Proficient in administrative tasks with STRONG ATTENTION TO DETAIL
- Understanding of HIPAA regulations and patient confidentiality
- Excellent communication and interpersonal skills
Benefits:
- Competitive salary commensurate with experience, PTO, 401k matching, Uniforms provided.
- Professional development opportunities within the orthodontic field
If you are a motivated individual with experience in front desk scheduling/insurance/billing, collecting payments, accounts payable within an office environment, possess excellent organizational skills, and thrive in a patient-centered setting, we encourage you to apply for the Front Desk Scheduling/Coordinator position at Cline Orthodontics. Join our team and contribute to creating beautiful smiles for our patients!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid jury duty
- Paid sick time
- Paid time off
- Paid training
- Uniform allowance
Healthcare setting:
- Dental office
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Will you be reliable to work M-F 8:00am-6:00pm?
Experience:
- Customer service: 1 year (Preferred)
- Office Reception: 1 year (Preferred)
Ability to Commute:
- Cartersville, GA 30120 (Required)
Work Location: In person