The Regional Director of Operations will provide multi-property leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, this position will provide support and resources, both in person and remotely, while reporting to the Chief Operations Officer.
- Promotes firms policies and philosophies to associates and guests through direct and indirect interaction
- Oversight of all financial aspects of each property in portfolio: P & L, CapEx, Forecasting and Budgeting.
- Ensures operational excellence for all properties in portfolio; provides support, critique and guidance to properties falling short of brand standards and/or company expectations.
- Ensure brand QA Compliance/Performance and approving action plans generated by firm.
- Acts as liaison between General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management and Owner Relations.
- Acts as role model and provide guidance on company culture. Selects, develops, manages and leads management team members.
- Guides, develops and implements policies, procedure and systems to improve business operations.
- Provides leadership to annual marketing plans.
Job Requirements
Skills, Knowledge and Abilities Needed to Perform the Job but not limited to below:
- Ability to manage others virtually
- Deep understanding and support of the company pillars
- Follows and promotes company policies and procedures and is able to effectively articulate and present the Company's vision and values
- Leadership skills including: coaching, mentoring, feedback and training
- Travel Required
- Great ownership relations
- Minimum 3 years’ experience in hotel industry
- Experience in multi-unit leadership strongly preferred
- Sales and Revenue Management experience preferred
- General Manager experience preferred
- Commitment to tasks. Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
- Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
- Need flexibility, Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
-Able to take initiative, action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
- Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
-Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
All candidates will be required to complete a background check.
Job Details
Senior level-Base salary plus bonus
Full-time
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Supplemental pay types:
Application Question(s):
- Do you understand how to control finances to meet NOI?
Willingness to travel:
Work Location: Remote