Hello,
Hope you are well and safe!
My name is Pratiksha and I am a Talent Acquisition Specialist with Atlas Staffing. Here is my direct number 908-519-2083. Currently we have a job opening for the position of Customer Care Support Representative with BASF in Houston, TX
Job Title: Customer Care Support Representative
Job Location: Florham Park, NJ
Job Duration: 12 Months of Contract
Job Description
- End to End Supply Chain/Customer Care Support Representative.
- Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities supporting our customer portfolios throughout the order fulfillment life cycle.
- Ensure on-time and complete delivery of goods by developing and maintaining proper inventory levels.
Responsibilities
- Provide SAP Purchase Order and Customer Order processing. Proactively communicate with Customers on order status and manage the order to cash process.
- Communicate with manufacturers on production/quality lab status to support customer requirements.
- Communicate across the organization, collaborating with key business partners and support the execution of the Sales & Operations Planning between Supply Chain, Product Management, Sales, Marketing, and Finance.
- Utilizing your experience in ERP systems (i.e., SAP & APO DP), coordinate with Master Production Schedulers to optimize regional production requirements.
- Plan order requirements for raw materials and packaging components for contract manufacturing formulation and packaging sites.
- Create and transmit purchase orders against established purchase agreements for raw material and packaging components.
- Create stock transfer orders to move raw materials and packaging components between warehouse locations and/or toll sites to support production and create delivery notes for stock transfers.
- Post receipts of raw materials and packaging for toll manufacturers without SAP connections.
- Create, maintain, and monitor reports to track open orders, supplier confirmations, and delivery dates to ensure communication of order and delivery status.
- Confirm required logistics activities are being organized for all related shipments. Escalate and expedite as necessary.
- Enter Customer Complaints. Confirm availability of required labels at production point.
- Reconcile month end physical inventories against SAP entries, verify invoices for approval, and assist in controlling raw material/packaging material deliveries and finished raw production at third party formulation and packaging
Gratitude & Regards,
Pratiksha Bhatia
Talent Acquisition Specialist
MSP Division
Atlas
BRIGHT THINKING SMART RESULTS
400 Connell Drive Suite 6000 Berkeley Heights NJ 07922
DIRECT: 908 519 2083
LinkedIn: https://www.linkedin.com/in/pratiksha-bhatia-9a0143215/
CHOOSEATLAS.COM
WBENC-Certified Women’s Business Enterprise
Job Types: Full-time, Contract
Pay: $30.00 per hour
Work setting:
Experience:
- End to End Supply Chain/Customer Care Support: 3 years (Required)
- Ensure on-time and complete delivery of goods: 3 years (Required)
- Provide SAP Purchase Order and Customer Order processing: 3 years (Required)
- ERP systems (i.e., SAP & APO DP): 3 years (Required)
- Master Production Schedulers: 3 years (Required)
- Plan order requirements for raw materials: 3 years (Required)
- Create and transmit purchase orders: 3 years (Required)
- Create stock transfer orders: 3 years (Required)
- Post receipts of raw materials: 3 years (Required)
- Create, maintain, and monitor reports: 3 years (Required)
Work Location: Hybrid remote in Florham Park, NJ 07932